If you are not completely satisfied with an item, it will be our pleasure to find a solution. To initiate a return or an exchange, please contact uswithin 14 days of receipt with the following information:
Your order or invoice number,
the product reference number, the size and color of the item(s) to be returned or exchange,
the pickup address, if it differs from the initial shipping address,
the reason of your return
Items you wish to return, must be in their original condition, unworn, unwashed and unaltered, with all original labels in place and the corresponding receipt. The amount of the return will be credited on the same credit card used at the time of purchase, minus any shipping fees. *Please note that purchases made in store can only be exchanged or refunded in store. As soon as we receive your request, we will contact you to provide a return number with the return instructions. Please note that we are not responsible for return shipping fees. The easiest way to return an item is by taking it to our studio.
If you wish to exchange an item for another size or color, there will not be additional payment as long as it is the same price. To exchange for a different item, we will issue a refund and you can purchase a new item in store. * Please note, every item you want to ship back, shipping charges are at your expense.
*Products purchased through our online store cannot be returned to an independent retailer. All products purchased though our online store must be returned according to the return policy above. Please contact us for additional information.